Contacts
How to Reach Us
We are always open to hearing from our readers in New Zealand and across the online gambling community. If you need to get in touch with our team, you can email us directly at [email protected].
What You Can Write About
Feel free to reach out to us regarding:
- Content inquiries: Questions about our online casino reviews, guides, or ranking methodologies.
- Corrections and updates: Suggestions or notifications regarding outdated information, broken features, or terms that have changed on review pages.
- Feedback: General thoughts on how we can improve your user experience on our site.
- Partnership requests: Commercial, affiliate, and business proposals related to the iGaming industry.
Response Time
Our editorial and operations team reviews incoming messages during regular business hours. We usually reply within a few business days. Please ensure your inquiry is as detailed as possible so we can direct it to the appropriate team member and provide a prompt, helpful answer.
Questions About Your Casino Account
Please note that meerkatnz.com is an independent review, comparison, and informational website. We are NOT an online casino operator, and we do not manage, host, or control any gambling services, games, or player accounts.
If you have specific questions or issues regarding:
- Deposits or pending withdrawals
- Claiming, tracking, or wagering bonus funds
- Identity and Know Your Customer (KYC) account verification
- Password resets or technical login errors
You must contact the customer support team of the specific casino where you hold an account. We do not have access to player databases or financial transactions.
Need Help With Gambling?
We advocate for safe, responsible gambling at all times. If gambling is causing harm to you, a friend, or a family member, free, professional, and confidential support is available in New Zealand.
You can contact the Gambling Helpline NZ at any time:
- Toll-free 24/7 Phone Support: 0800 654 655
- Free text service: 8006
- Website: www.gamblinghelpline.co.nz